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About SIPA

March 2008 SIPAnars
A unique four-part series of virtual conferences
brought to members FREE by the
Specialized Information Publishers Association

(Non-members can order a recording for $179)

Building Communities to Serve Your Customers
Wednesday, March 12

Presented by:
Brad Forrister, M. Lee Smith Publishers; and
Ben Heald, Sift

Moderated by:
Robin Crumby, Melcrum Publishing

Social networks, blogs, e-mail listservs and online forums represent an opportunity for specialized-information publishing companies. By encouraging customer engagement and collaboration, your customers can start to feel a sense of ownership of your brands and products. Attend this audio conference to learn how to protect your brand and your community when you give your reader the stage and your competitor visibility to your audience. Hear from a panel of experts how online communities are increasingly being used by publishers to grow their businesses.

PRESENTERS

Brad Forrister is vice president of content at M. Lee Smith Publishers in Brentwood, TN,with oversight over the company’s editorial content in all media, including newsletters, books, live conferences, audio conferences, Webinars, training videos and Websites. He joined the company in 1980 to create the Tennessee Legislative Service and guided it from the era of index cards to its modern state as a sophisticated online tool for lobbyists. He launched the company’s Websites, including HRhero.com, the site for the company’s family of 60 state-specific employment law newsletters. He received his undergraduate education at Lipscomb University and his legal training at Vanderbilt Law School.

Ben Heald is the CEO of Sift, one of the U.K.'s leading online publishers and provider of publishing solutions to the publishing, public sector and association markets. Sift has 90 staff, is based in Bristol and had revenues in 2006 of £6.0m.

Ben launched AccountingWEB in May 1997, which is now one of the largest online professional publishing businesses in the UK with 100,000 members and revenues in 2006 of £1.5m. He also took responsibility for the subsequent launch of AccountingWEB US, TrainingZone, LawZone and TravelMole, all similar online publishing businesses. He acted as the first editor, then community director of AccountingWEB, then director of communities for Sift. He also took the lead in raising Sift's two rounds of external finance in 1999 and 2000. He was appointed CEO of Sift in September 2002.

Having studied psychology at Bristol University, Ben trained as an accountant with KPMG, spending six years in their London office, and then three years running his own accounting and consulting practice. His 11 years at Sift have given him a wide range of experience building and launching products within the technical sector and running online publishing businesses.

Robin Crumby is the co-founder and managing director of Melcrum Publishing, the research and information business with offices in London, Chicago and Sydney, Australia, with customers in more than 90 countries. Robin is an expert in international marketing and specializes in low-cost marketing techniques such as viral, permission and peer-to-peer marketing. Robin is a member of the SIPA and the SIPA-UK boards of directors. Robin holds a post-graduate diploma in European business administration.

See details on the other three SIPAnars:



Missed the program? Get the recording!

FREE for SIPA members!
Call Kati Fritz at SIPA at (703)992-9339 or email kfritz@sipaonline.com.

Not a member? Call Kati Fritz at SIPA at (703)992-9339 or (800)356-9302 to find out how to join! (Non-members will be able to purchase CDs of the events for $179 per program.)



 

December 8-10, 2008
25th Annual Mid-Year
Marketing Conference:
"Gain. Market. Share."

Planet Hollywood Hotel & Casino
Las Vegas, NV


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